Curriculum

6 Chapters · 16 Lessons

  1. 1

    Creating your Chatbot

    1. (Included in full purchase)

      Overview

    2. (Included in full purchase)

      Demo: Creating your Chatbot

  2. 2

    Managing your Knowledge Base

    1. (Included in full purchase)

      Overview

    2. (Included in full purchase)

      Demo: Managing Knowledge Sources

    3. (Included in full purchase)

      Adding Knowledge Sources

    4. (Included in full purchase)

      Knowledge Segmentation

  3. 3

    Creating Answers

    1. (Included in full purchase)

      Overview

    2. (Included in full purchase)

      Adding New Answers

    3. (Included in full purchase)

      Managing Existing Answers

  4. 4

    Adding Policies

    1. (Included in full purchase)

      What are policies?

    2. (Included in full purchase)

      Demo: Creating Policies

    3. (Included in full purchase)

      Policy Structure

    4. (Included in full purchase)

      Finding Templates

  5. 5

    Ticket Automation

    1. (Included in full purchase)

      Overview

    2. (Included in full purchase)

      Demo: Ticket Automation

  6. 6

    Knowledge Check

    1. (Included in full purchase)

      AI Agent Review